The Human Storey
Training & Coaching by Matt Storey
Our pledge to you…
Business
Training
The hidden success of any business is how unique it is. We will provide you that authenticity through the way we train your people. We are a trusted learning partner that will help you and your company accelerate forward.
Customer Service
Training
Our goal is to improve the provision of customer service across the land! Humanity is so often missing and our job is to help put it back. As a published author of the ‘Three ‘R’s of Customer Service’, Matt Storey is passionate about doing so!
Motivational
Speaking
It is great to interact with people! So many speeches just ‘lecture’ at the audience. We relish the opportunity to immerse them in the subject matter from the very first minute.
PERSONAL COACHING
AND MENTORING
‘My feelings have remained dormant for years’. We often hear this statement from so many people. We help change this through providing a zero judgement approach and always seeking to understand. This is the true path of coaching!
WRITTEN
COMMUNICATIONS
We help to create corporate communications, innovative blogs and carefully worded messages for all purposes. Always tailored and always relevant!
ORGANISATIONAL
STRATEGY
We offer insightful, dynamic consultancy and lifetime support in enhancing your business. We love to help maximise your resources, so that everything is achieved and nothing is squandered!
Rat Race or Human Race?
They say that regret is the most pointless emotion in life.
To me, there is much truth in this statement. I do not believe in the concept of failure; only deferred success. My view is that each day we learn, learn and learn again. It never stops – it is the greatest gift on the planet.
The single exception to this statement is when we live on the wrong planet.
They didn’t even name this planet after humans. They called it the rat race.
I believe in inhabiting a planet that is full of humanity; where respect is the gateway to empowerment and where contributions of others are valued, irrespective of perceived social standing.
By the same token, we should not overestimate others, so we think that they are on a higher level to us; nor should we ever underestimate ourselves, so we feel below anyone else.
I used to do this all the time – we all have – and it is the one main reason we stay firmly on planet rat and not planet human. The problems we see every day then grow and grow because of this – the infestation of hate and not love.
Let us put humanity back into our world. My training and coaching reflect such values above all else. I believe we should never underestimate what the power of our encouragement can do for a fellow human being. It will unlock the very best in others.
Before we can do this, we also need to do the same to ourselves. We can then start living the real human race (where everybody always wins).
That’s the ‘Moral of the Storey’…
Here for you…
Whether you are an individual seeking personal development or a business that needs true competitive advantage, we create real and sustainable value.
We do this through the exclusive design of training and development programmes that suit your needs – big or small. We work with businesses to improve their people and with individuals to develop themselves.
Our speciality is exceptional customer service skills. The UK economy loses over 15 billion pounds a year because of poor customer service – I will instantly close that gap.
We offer management and leadership training, a wealth of staff development, soft skills courses and business coaching and mentoring. We also love to work with individuals who want to tap into new positivity through building confidence and assertiveness to maximise their potential.
Testimonials…
‘I don’t think I can ever repay what I have learnt, not only job wise from the course but looking deep down about myself’.
‘The team are so positive about your training – they could not speak highly enough of you. They loved the passion and kind consideration you gave the group with very positive feedback. You made sure we all felt valued and relaxed to learn’.
‘This was the best training course I have attended in 30 years due to the very excellent trainer Matthew. Such a lovely manner and very skilled at getting people to participate comfortably.’
‘Matt Storey is the most enthusiastic and passionate individual I have ever had the privilege of working with. His energy for anything related to learning and development is limitless. Nothing is too much trouble for him’.
‘Working with Matthew I had a realisation moment. To be successful one must believe in themselves, be passionate and inspire. Matthew is a role model in doing this’.
‘Matt has consistently provided a professional service, acting with integrity and authenticity at all times. His passion for people and for their development is clear to see and very contagious’
Contact
Address
LONDON OFFICE
ARK HOUSE
26 CHERRY ORCHARD ROAD
BROMLEY
BR2 8NE
Tel: 020 8462 4169
Contact
020 8462 4169
07948246394
matt@thehumanstorey.com
Matt’s book
